Find Your Perfect Fit: Choosing the Right Dataweavers Subscription and Support Plan
Not every organization needs the same thing from their digital experience platform. That’s why we give you the freedom to build a setup that fits.
At Dataweavers, we know that reliability, velocity, and innovation look different depending on where you’re starting and how fast you’re moving. Whether you're running a few simple websites or managing complex, high-security environments across regions, our subscription tiers and support plans are built to scale with you.
Start with the Right Subscription Tier
Your subscription sets the foundation - how many environments you need, how many APIs you’re hosting, how far you want to go with automation. We’ve created three clear tiers, each designed to meet different levels of scale and complexity.
🥉 Bronze
The essential launchpad for secure, scalable platform delivery.
Perfect for simpler environments running standard cloud headless implementations. If you're just getting started, Bronze gives you exactly what you need - no more, no less.
- 2 Dev/Prod environments
- Up to 5 sites
- 1 API hosted
- Starter Kit included
- Core security and performance features
- CI/CD pipelines + basic automation
🥈 Silver
Advanced automation and performance to confidently scale operations.
Great for organizations that need more customization and automated deployments, backed by orchestration and flexibility.
- 3 Dev/UAT/Prod environments
- 10+ sites
- 2 APIs hosted
- CMS orchestrated pipelines
- Enhanced security and performance
- 5 preview slots
🥇 Gold
Maximum scale, full-stack coordination, and advanced automation baked in.
If your environment is complex, high-stakes, or high-volume, Gold brings the firepower you need.
- 4–5 environments
- 10 to 50+ sites
- 3+ APIs hosted
- 10 preview slots
- Custom workers, monitoring, and security integrations
- SAST/DAST support and Zero Trust access
Match It with the Right Support Tier
Here’s the best part: you don’t have to pair your subscription with a fixed support plan. You can run on Gold and stick with Essential support, or go Bronze with Premium support if that suits your operational needs.
Choose based on how hands-on you want to be:
✅ Essential
Ideal for low-touch websites or smaller teams that don’t need frequent updates.
- 8x5 support
- Monthly release cadence
- Single team support
- No additional costs
⭐ Standard (Most Popular)
Great for mid-sized orgs with regular deployments. Balanced support at a good value.
- 24x7 proactive monitoring
- Monthly or fortnightly cadence
- Multi-role support team
- Vendor CMS support included
🚀 Premium
The works. Built for critical infrastructure and high-performing, always-on teams.
- 24x7 with 30-min proactive SLAs
- Constant deployment flexibility
- Multiple teams and roles
- Custom SLAs and connectivity
Real Flexibility for Real Teams
You don’t need to fit into a rigid package. Start with the scale that matches your platform demands. Add the level of support that suits your team.
Example Scenarios
Running a brochure-style website with minimal updates? Go Bronze + Essential.
Need orchestration for Tier-1 websites but have an in-house team? Try Silver + Standard.
Managing mission-critical multi-site setups with tight SLAs? Go all-in with Gold + Premium.
Ready to Put Your DXP on Auto?
Let’s take the guesswork out of your operations. Our team is here to help you choose the right fit, so you can launch fast, run reliably, and scale with confidence.
Let us help you put your DXP on autopilot, without losing control.
Check out the full list of features and benefits across our subscription and support models to find what's right for you.
