For Spirit Super, ensuring a smooth and efficient digital experience was vital in delivering exceptional service to its members—especially following the merger of MTAA Super and Tasplan in 2021. The union of these organizations created a unique opportunity to reassess and optimize digital operations to support future growth.
The Challenge
The decision to upgrade: Upgrading Sitecore came with complex choices from hiring agencies to trying to roll this project out internally. Each path presented risks, costs, and fragmentation. Spirit Super needed a simple, unified solution—leading them to seek alternative options that could meet their requirements.
Post-Merger Complexity: With the merger came a more complex digital landscape. Spirit Super’s team recognized the need to unify systems, improve governance, and create an environment where digital teams could move faster and more confidently.
Operational Bottlenecks: Despite having a capable internal IT team, delays were common due to external dependencies and unclear responsibilities across infrastructure and application layers. Long development timelines and collaboration challenges across teams limited their ability to deliver change efficiently.
Room for Growth: Rather than viewing these challenges as setbacks, Spirit Super embraced the opportunity to modernize their digital delivery. Their team was eager to evolve DevOps processes, enhance infrastructure visibility, and take greater ownership of Sitecore to drive value across the business.
The Outcome
Partnering with Dataweavers proved to be a transformative move for Spirit Super—one that removed technical blockers, strengthened internal capabilities, and unlocked the full potential of their Sitecore DXP.
Always on the latest version: As part of their digital evolution, Spirit Super explored several options to manage and upgrade their Sitecore ecosystem landing on Dataweavers who covered infrastructure, security, DevOps, and upgrades all under a single service.
Unified Digital Operations: With clear governance, increased visibility, and alignment between internal teams and digital agencies, Spirit Super was able to streamline operations and accelerate delivery. Teams now work more confidently, with fewer handoffs and delays.
Improved Infrastructure Confidence: Fusion for Sitecore removed the burden of infrastructure management, ensuring uptime, scalability, and resilience all while meeting APRA security and compliance standards.
High-Performing Platform: With a solid foundation in place, Spirit Super now enjoys faster page load times, zero-downtime deployments, and uninterrupted service regardless of business demands or member volume.
Empowered Teams & Ongoing Innovation: By adopting Fusion with best-practice DevOps and automation, Spirit Super’s IT team enhanced their own capability and extended their impact across the business. The platform now supports advanced features like marketing automation and personalization driving better member engagement and long-term business value.
Dataweavers not only met but exceeded Spirit Super's expectations. The transformational outcomes, including streamlined infrastructure management, enhanced visibility, contributed to decreased operational costs and increased team productivity. With confidence in infrastructure management, Spirit Super now focuses on maximizing platform features for continued business growth.
