The Challenge
Delivering seamless and inspiring digital experiences is at the core of this global travel agency’s mission to provide world-class travel opportunities. As a leader in escorted tours and vacations, their website serves as the primary booking engine and digital storefront, making uptime, performance, and security critical to success.
To support their global audience, the organization had undertaken a lengthy and challenging upgrade on the US Sitecore instance, incorporating a headless development approach. However, the APJ instance remained on a legacy version, presenting operational inefficiencies and security concerns. Managing a multi-brand, multi-country Sitecore environment introduced significant complexity that required a strategic, scalable, and long-term solution.
Scalability & Performance: Needed a flexible infrastructure to support growing brands without operational bottlenecks.
Security & Modernization: Outdated versions created risk and limited access to modern digital capabilities.
Development & Innovation: Teams were bogged down with maintenance instead of strategic feature delivery.
After their Sitecore representative learned of their challenges, current position and where they wanted to go, an introduction to Dataweavers was made. Their Sitecore rep knew Dataweavers could assist their development team in consolidating, modernizing and simplifying their digital operations, ensuring future scalability and reliability. Creating something that would not just maintain what they already had but create an operations platform that could ensure their teams focus on high-value activities such as feature development and strategic growth initiatives.
The Outcome
The organisation successfully transformed its digital infrastructure with Fusion for Sitecore, enabling a seamless and scalable approach to managing its multi-brand, multi-country digital presence. By shifting from a maintenance-heavy model to a proactive, innovation-driven strategy, the company achieved significant improvements in platform stability, operational efficiency, and cost-effectiveness.
Operational Efficiency: Automation and proven DevOps processes streamlined deployment cycles, allowing the development team to focus on feature development and strategic initiatives rather than platform maintenance.
Scalability & Reliability: The upgrade of the US Sitecore platform within three months set a foundation for global consolidation, reducing downtime risks and ensuring high availability.
Cost Optimization: Consolidating Sitecore Instances, hosting and licensing expenses improved financial efficiency, enabling the organisation to reinvest in customer-centric digital innovations.
By implementing a future-proof, operational platform with Dataweavers, they gained the agility, security, and scalability needed to drive ongoing digital transformation and enhance customer engagement worldwide.
