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ANNEX B:
Subprocessorrs


Updated 1 September 2023

Dataweavers uses its Affiliates and a range of third party Subprocessors to assist it in providing the Services (as described in the Agreement). These Subprocessors set out below provide cloud hosting services; application Processing services; database services; email sending/tracking services; as well as incident tracking, response, diagnosis and resolution services.

Dataweavers 

Entity Name Description of the performance Corporate Location
Microsoft         Microsoft Azure services, Search Services Redmond, USA

Cloudflare

Web performance and security services

San Francisco

 

Sitecore Managed Cloud (if applicable)

Entity Name Description of the performance Corporate Location
Microsoft         Microsoft Azure services Redmond, USA
Rackspace         Premium Support services San Antonio, USA
SearchStax         Search Services El Segundo, USA
Cloudflare         Web performance and security services San Francisco

 

Sitecore EXM (if applicable)

Entity Name Description of the performance Corporate Location
Message Systems (Sparkpost)         Email Delivery Services Columbia, USA

 

Sitecore Content Hub (if applicable)

Entity Name Description of the performance Corporate Location
SendGrid       Email Delivery Services   Denver, USA
Microsoft        Microsoft Azure services  Redmond, USA
Cloudflare             Web performance and security services San Francisco, USA

 

Sitecore AI (if applicable)

Entity Name Description of the performance Corporate Location
Microsoft         Microsoft Azure services
Including Databricks/Spark Model Training
Redmond, USA
SendGrid         Email Delivery Services Denver, USA
Microsoft        Microsoft Azure services  Redmond, USA

 

Sitecore Personalise (Boxever) (if applicable)

Entity Name Description of the performance Corporate Location
AWS        Cloud based infrastructure for hosting data  Seattle, USA
Looker Business Intelligence Reporting      Santa Cruz, USA
Zartis         Staffing Agency for development and engineering Cork, Ireland

 

Sitecore OrderCloud (if applicable)

Entity Name Description of the performance Corporate Location
Microsoft        Microsoft Azure services  Redmond, USA