Case Studies | Dataweavers

Dataweavers - Global Travel & Tourism

Written by Dataweavers | Jun 25, 2025 2:30:12 AM

The Challenge

Delivering seamless and inspiring digital experiences is at the core of this global travel agency’s mission to provide world-class travel opportunities. As a leader in escorted tours and vacations, their website serves as the primary booking engine and digital storefront, making uptime, performance, and security critical to success.

To support their global audience, the organization had undertaken a lengthy and challenging upgrade on the US Sitecore instance, incorporating a headless development approach. However, the APJ instance remained on a legacy version, presenting operational inefficiencies and security concerns. Managing a multi-brand, multi-country Sitecore environment introduced significant complexity that required a strategic, scalable, and long-term solution.

Scalability & Performance: Needed a flexible infrastructure to support growing brands without operational bottlenecks.

Security & Modernization: Outdated versions created risk and limited access to modern digital capabilities.

Development & Innovation: Teams were bogged down with maintenance instead of strategic feature delivery.

After their Sitecore representative learned of their challenges, current position and where they wanted to go, an introduction to Dataweavers was made. Their Sitecore rep knew Dataweavers could assist their development team in consolidating, modernizing and simplifying their digital operations, ensuring future scalability and reliability. Creating something that would not just maintain what they already had but create an operations platform that could ensure their teams focus on high-value activities such as feature development and strategic growth initiatives.